Communication is another vital data in human relationships. Of course, this is obvious ! But how many people in the world totally ignore this basic element ?
Even if communication exists, it may entail some problems : message not adequately expressed, too complex, thus not well understood, not properly listened to, wrongly interpreted or the receiver may have pretended to listen to the message etc.
To optimize the chances of transmitting messages correctly, the message should be clear, well transmitted and it may also be useful to check if it has been received and understood correctly by the receiver.
The Needs |
The Goals |
Exchanges |
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